We are proud to offer a 100% Satisfaction Guarantee on all items we sell. If you are not satisfied with an item you purchased simply contact us and we will make it right or issue you a credit. We also back all manufacturers warranties.

Ordering: Orders are accepted online via our secure server (128 bit SSL) 24 hours per day. You can also email us your order with contact information and our customer service department will enter your order and contact you for payment. Please do not email us your credit card number as email is not secure.

Wholesale / Professional Pricing: We do offer special pricing for industry professionals on most items. You will need to register to view that pricing and place orders. You can register by following visiting the My Account page. Please note you will need your business or professional license number to register.

Order Status: After you have placed your order you can check the status of it online via our online order status system. Please follow the "My Account" line above to find your order status. Please allow several hours after you place your order for the status to be updated online.

Security: Secure Socket Layer (SSL): We usesSSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time we ask for a credit card number during checkout for payment, it will be SSL encrypted. The information you provide will be stored securely on our servers.

CISP Compliance: We certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data.

Payment: We accept Mastercard, Visa, American Express, Discover. Please note that we do not charge your card until your order has shipped.

Sales Tax: We are required to collect sales tax in Michigan. If you are located in this state and are exempt from sales tax. Please email us and we will send you the appropriate state tax exempt form to complete and send back to us. We will need to have those form(s) completed and on file before we can apply a tax credit to you order.

Order Processing & Shipping: All items shown In Stock online are available in our facilities for shipment. Orders ship within 24-48 hours. We will email you with a tracking number once your order has shipped.

Shipping Rates

Standard - the rates for Standard Shipping is available at checkout and the rates depends on the weight and destination of your order. The transit time for Standard Shipping is between 4-7 business days. Shipping is via UPS or the US Postal Service.

Expedited - the rates for Expedited Shipping is available at checkout and the rates depends on the weight and destination of your order. The transit time for Standard Shipping is between 2-3 business days. Shipping is via UPS or the US Postal Service.

Furniture & Equipment: Most Furniture & Equipment shipments require additional shipping charges and do not apply for "Free Shipping" promotions. If the rate to your location is not available at checkout we will email you with a quote for approval

A business address is required for all Furniture orders.

Express Shipping: We offer several Express Shipping options shown below. The rates for these shipping methods are based on the weight of the order and will be displayed in your shopping cart and at checkout.

UPS 2 Day Air

UPS Next Day Air

USPS Express Mail

Please note that Hazardous item cannot ship via any Express Shipping method. Please see below for more info on Hazardous Items.

Express Shipments will be delivered Monday through Friday (excluding holidays). For example, a 2nd Day order shipped on Thursday will be delivered on Monday and an Overnight order shipped on Friday will be delivered on Monday. Please note that the standard processing time will apply before your order ships. PO Box addresses can't be shipped via an Express Shipping Method.

Alaska & Hawaii: Alaska & Hawaii our shipped via the US Postal Service Priority Mail, the rates will be provided at checkout.

Puerto Rico: Orders are shipped via the US Postal Service. Transit time is 3-6 business days (not guaranteed by USPS). Please select Standard or Expedited Shipping at checkout to display the rates.

Overseas Military(APO/FPO): APO/FPO Shipments are sent via US Postal Service Priority Mail. The fee is based on the weight of the shipment. Standard shipping is the only method available to APO/FPO locations. The shipping rates are available at checkout.

International Orders Please see our International Orders page above for more information.

Hazardous Materials The U.S. Department of Transportation (USDOT) restricts air shipments of certain hazardous material items. Aerosol products in pressurized containers (such as hairspray) and products containing flammable or corrosive chemicals (such as nail polish and nail polish remover) have this restricted status. Ground shipping is required for all such items.

Lost or Damaged Shipments, Order Errors In the event that your shipment is lost or damaged we will reship or issue a store credit for the lost or damaged item(s)at no additional cost to you. Please email our Customer Service Department ASAP if you discover your shipment is lost or damaged. We will handle the claim process with this carrier.

Our goal is 100% accuracy in shipping your order. We use bar-code technology to scan pack your order to ensure accuracy. If you do receive the incorrect item we will be happy to send you the correct item at no additional cost to you.

Returns: A return request can be done from the "My Account" link at the top of the page. You will be able to review your order and request a return authorization. We will be happy to accept any item back for return up to 15 days from date of order for a Refund or 30 days from the date of order for Exchange or Store Credit. (except Furniture & Equipment Items - These are non-returnable) To qualify for a return, ALL items must be returned in their original condition, including the original packaging and containers, documentation, warranty cards, manuals, all accessories. Please note that we are not able to refund for the original actual shipping charges on returns. Please contact us to receive a return authorization number prior to shipping your return item(s) out.

We are proud to offer a 100% Satisfaction Guarantee on all items we sell. If you are not satisfied with an item you purchased simply contact us and we will make it right or issue you a credit. We also back all manufacturers warranties.

Hair Brushes, Rollers, Baby Crochet Headbands | Nail Polish |Dina Meri | Footsie Bath | Power Grow Comb | Styling Chairs & Trolleys | Bare Lifts | Babyliss Pro Iron | Spa Wear Accessories | Tanning Salon Supplies | Ear Lifts